Holidays Announcement: We are pleased to inform you that there will be a Chinese New Year Holidays from 14-20 Feb 2018, please note that our company offices will be closed during the holidays. All orders will be shipped after holidays. We wish you all the warmest of holiday cheer! Thank you very much for your kind attention.
Important: Please Read We draw your attention to these terms and conditions which apply whenever you buy goods from us online. Please read them very carefully before you proceed to make your purchase because they explain important information about the basis on which we will sell goods to you.
By placing an order you agree to be bound by these terms and conditions.
All prices are in USD unless otherwise indicated.
Payment we accept: Mastercard, Visa and American Express. (More card type is coming soon)
You may be required to provide further identification for additional security reference checks.
We do not accept personal check & money order.
Refund, Exchange & Order Cancellation
All sales are final. No returns or exchanges except for incorrect items or sizes sent.
Buyer is responsible for all shipping charges involved on returning items for size exchange. (Products can be exchanged ONLY in original packing we sent, new and unworn)
Exchange will not be accepted after 7 days from the date of delivery.
All exchange must ship it with standard airmail with tracking.
20% for the total price cancellation fee will be charge per item for order cancellation. (Except shipping and handling fees)
If you made payment by credit card, refund will be return to your credit card account. This may take up to 30 days to show up on your statement.
If your order/parcel is returned due to incomplete and incorrect address, un-claim, being rejected by Buyer/Recipient, and this has been proved by post office, Buyer will be charged for a cancellation fee, which equals to 20% of your total order amount, if an order cancellation request is made.
Exchange is only allowed for goods valued the same amount or more.
Once you place your order, this means you have already read, understood and you agree to all the terms and conditions.
All sales are final. No refunds or exchanges except incorrect items or size sent.
Damaged or Lost items will be dealt with through the Post Office.
All outgoing parcels will be marked as gifts at lower value.
Delivery standard applies to working days in the destination and excludes the time for customs clearance.
Buyer is responsible for contacting post office proactively to collect your parcel upon receipt of notification from post office/ customs for undelivered parcels/ parcels being retained.
We are NOT responsible for ANY applicable customs charges, import taxes/tariffs, customs seizures/confiscations, local sales taxes and other customs charges incurred for goods being retained at Customs.
Section A: Terms of Website Use
1. How these Terms and Conditions apply
1.1 The Terms in Section A explain how Our Website must be used. They apply to ALL users of the Website. Section B also applies when You buy Goods using the Website. We may amend the Terms from time to time and you are advised to check them regularly for any changes which We make.
2.2 You must not in anyway copy, reproduce or use any trademarks, logos or brand names which appear on the Website. Linking to Our Website on other websites is at our discretion and we may require that you stop providing links to Our Website at any time.
2.3 We may use any information which you upload to Our Website as we decide and we may also disclose that information to a third party.
3. Website Content
3.1 We may change, remove or in any other way adapt the content of our Website at any time and without advance notice.
3.2 We may provide links to other websites. If we do this, those links are provided for your convenience only and we cannot be responsible for the content or availability of those websites or your use of them.
3.3 We do not guarantee that this Website will always be available or be free from error, virus or similar.
3.4 We aim to ensure that the product images on Our Website are as accurate as possible but there may be slight colour variations between the Goods and the images shown online.
4. How you must use this website
4.1 Submissions or comments which are in any way defamatory, abusive, obscene, unlawful, sexist, racist or which may in any way cause offence to any person are strictly prohibited. You must not use any abusive language, be aggressive, swear, threaten, harass or abuse any other person including but not limited to other users of this Website.
4.2 All information which you submit should be accurate, truthful and should not be copied.
4.3 You must use your own identity at all times when using the Website and should ensure that all information which you provide is accurate and up to date to the best of Your knowledge. You must not use information about any other person except if you have their permission to do so.
4.4 You must not corrupt the Website, flood it with information causing it to malfunction or use any features which may affect the Website such as any worms, viruses or similar harmful elements. The use of spam (that is, multiple, unsolicited or undesired bulk e-mails) is also forbidden.
4.5 We will not be liable for any loss or damage which you suffer as a result of any harmful material infecting your computer, data or other material due to your use of Our Website.
4.6 If you have a password as part of our security procedures, you must treat that information as confidential and must not disclose it to anyone.
4.7 We may refuse access to this Website to anyone who does not comply with these Terms.
Section B: Terms of Sale
5. Our Agreement for the sale of goods
5.1 The Website displays goods which are advertised for sale and gives information about them. By advertising Goods on the Website, We are inviting you to place an Order with Us. If you place an Order, We are not obliged to accept that Order and the Contract between Us will only be formed if and when we accept Your Order. You may include any number of items within a single Order, subject to any restrictions set out in these Terms and each order which you place will be a separate Contract between Us. We reserve the right to refuse to supply Goods to any person.
5.2 Any terms and conditions appearing or referred to in the Order or otherwise stipulated by you shall have no effect. Any variation of the Contract must be confirmed in writing by us.
6. Ordering Process
6.1 The following paragraphs explain the process which you will need to go through to place an order and how the contract for the sale of goods between us will be formed. This section also explains important information about payment and delivery.
Step 1 - Choosing your Goods
Select a product for purchase by clicking on the item and then clicking on "Add to Cart".
Step 2 - Reviewing your Cart
You can review the products you have added to your cart. You can change the contents of your cart by amending the quantity of goods you want to order, removing any unwanted items by clicking 'Delete' and viewing the cart total value. You can then continue shopping and adding to your cart if you wish or if you don't want to buy anything else, go straight to the next step.
Step 3 - Choosing the Delivery Method and Select your country
Select one of the delivery method; DHL ,EMS or Air Parcel. Then select your country, which already show the shipping fee near by the country name.
Step 4 - Agree with the terms and conditions.
By placing an order you agree to be bound by these terms and conditions. Please read carefully.
Step 5 - Going to Checkout
Once you have finished shopping, you can proceed to Checkout by clicking on "Proceed To Checkout".
Step 6 - Completing the Address Details
You must then complete your delivery address and email address. Continue to next step by clicking on "Continue".
Step 7 - Your Order Summary
You will then see your order summary page. This includes details of the goods in your order and your delivery address. You should check the details at this stage very carefully as this is the final stage in the order process at which you can correct any mistakes or change the goods which you want to order. If you decide that You want to change something, you can correct errors in address details by clicking on "Edit". Continue to final step by clicking on "Place Order".
Step 8 - Payment Information
You will also be asked to choose Your payment method and to add Your payment card details. Please check this information very carefully.
Step 9 - Order Confirmation
Once We have received confirmation that Your payment has been authorised, a screen will appear, thanking You for Your Order. You will be given an Order reference and an e-mail will be sent to you to acknowledge your order. It will confirm the goods, price and any delivery charge. print a copy of the order acknowledgment and e-mail and keep them for your records.
6.2 We may refuse Your Order if we decide it is reasonable to do so which may include where:
6.2.1 We are unable to obtain authorised payment or the payment process is incomplete; or
6.2.2 We identify a product or pricing error on the website; or
6.2.3 You fail to meet any criteria for eligibility of purchase which we impose from time to time; or
6.2.4 You fail to submit all necessary and relevant details to allow Us to fulfill the order; or
6.2.5 Goods are unavailable or out of stock.
6.3 We may contact you by email to verify details before we are able to process and dispatch your order or we may be unable to accept it. For example, We may do this if your order is of particularly high value.
7. Price and Payment
7.1 Prices and delivery charges are as published on the Website when we accept Your Order. Prices are in USD. Delivery charges are shown separately. The delivery charge for the order is shown on the shopping info page.
7.2 We may amend prices at any time.
7.3 Offers and promotions on the Website are subject to availability and we may change or withdraw them at any time and without notice. Nothing shall oblige us to maintain offers or promotions for any period. Additional terms may apply, details of which will be displayed.
7.4 We must receive payment for the goods in full before they are dispatched.
7.5 We accept payment including Mastercard, Visa and AmericanExpress. You must only use a card if you are the named cardholder. By placing an Order, You confirm that you are the authorised cardholder. All credit and charge card holders are subject to validation and security checks as well as authorisation by the card issuer and any additional terms imposed by the issuer. If the issuer does not authorise payment, We will not accept your order and will not be liable for any delay or non-delivery.
7.6 If we do not have sufficient stock of Goods, We will notify you by e-mail and your credit card transaction will be cancelled so that you will not be charged. We will do this as soon as possible and by no later than 30 (thirty) days from the due delivery date. We will not be responsible for any compensation if goods which you order are not available for any reason.
8. Refund, Exchange & Order Cancellation
8.1 All sales are final. No returns or exchanges except for incorrect items or sizes sent.
8.2 Buyer is responsible for all shipping charges involved on returning items for size exchange. (Products can be exchanged ONLY in original packing we sent, new and unworn)
8.3 Exchange will not be accepted after 7 days from the date of delivery. You must tell us in writing (e-mail) that you want to do so. You must also keep the goods in a re-saleable condition in their original packaging and send them back to us as soon as possible but must do so within 28 (twenty-eight) days of the day after you receive the Goods.
8.4 All exchange must ship it with standard airmail with tracking.
8.5 20% for the total price cancellation fee will be charge per item for order cancellation. (Except shipping and handling fees)
8.6 If you made payment by credit card, refund will be return to your credit card account. This may take up to 30 days to show up on your statement.
8.7 If your order/parcel is returned due to incomplete and incorrect address, un-claim, being rejected by Buyer/Recipient, and this has been proved by post office, Buyer will be charged for a cancellation fee, which equals to 20% of your total order amount, if an order cancellation request is made.
8.8 Exchange is only allowed for goods valued the same amount or more.
If things go wrong
8.9 We will replace the goods or refund you provided that the defect or fault is not caused by usual wear and tear, damage caused deliberately or accidentally, your negligence or if you fail to follow product instructions or if the goods have been misused, altered or repaired without our approval. Any refund will also include any delivery charges which you have paid and your cost of returning the goods to us.
8.10 If you believe that Goods have a defect then You should not make any further use of them before returning them to Us.
8.11 Finally, whenever you return goods to us either because you believe they are faulty or because you change your mind, we ask that goods are returned to us, either by recorded delivery or courier so that you have proof of posting. We will not be responsible for goods which are lost or damaged in the post.
9.1 We aim to deliver the goods within the indicative timescales shown on our website. However time is not of the essence for delivery or performance which means that we will not be responsible if goods are delivered outside those times and we will not be liable for the consequences of any delay. If we are unable to deliver the goods within the indicated timescale, we shall use reasonable efforts to tell you this by e-mail and give an amended delivery time. We will not be liable for the consequences of any delay.
9.2 If goods are out of stock then we will let you know by e-mail and let you know if any alternatives are available. We will try to replenish low stock levels as soon as possible although we will not be obliged to do so. If you order more than one product, We do not guarantee that all goods will be delivered to you in one delivery and we reserve the right to deliver in instalments.
9.3 Ownership of the goods will only pass to you when we receive full payment including delivery charges (if applicable). The Goods will be at your risk from the time of delivery and you should therefore take reasonable care of them.
9.4 If the goods or quantity which you receive are not as you ordered due to our error then you should inform us by email as soon as possible after you receive the goods and become aware of the error. We will make good any error. We will also reimburse to you any delivery costs which you incur in sending the incorrect goods back to Us. Any goods which you receive in error and intend to return should not be used by you.
9.5 Goods will be delivered to the address which you provide in the order process however delivery practices may vary depending on which carrier is delivering the Goods. You must provide a valid address for delivery. The delivery method which we use may vary depending on the nature and number of the goods. We shall select what we think is the most appropriate delivery method for the goods.
10.1 We will not be in any way responsible to you for a failure to sell goods which you wish to buy or otherwise for a failure to comply with Our obligations under the Contract or any costs or liabilities which you incur as a result of any circumstances beyond our reasonable control including but not limited to any act of god, flood, fire, trade dispute, lack of third party materials or services or terrorist acts.
10.2 The contract between you and us is binding. You may not transfer or assign your rights or obligations to another person without our express agreement. We may transfer or assign our rights and obligations under the contract or appoint third parties to assist us in performing our obligations at any time provided that this will not reduce our obligations to you.
10.3 If any clause of this contract is found in any way to be void by a court or other competent authority then all other clauses of the contract will continue to apply.
10.4 If either we or you do not at any time act on any rights which we have under this contract then it will not affect the rights of either of us to enforce any rights at a later stage. If either of us chooses not to rely on a right which we have, it will not affect any other rights which either of us has.
10.5 This contract is subject to Law of Hong Kong and both we and you agree that any dispute arising under or connected to it will be decided by the Hong Kong courts.
10.6 No changes to the contract will bind either of us unless we agree to them in writing. We may amend these terms at any time and without notice to you. Any change will take effect immediately after being posted on the website and will be deemed to be accepted by any person who uses the website. Where you have already placed an order which we have accepted, the contract will remain subject to the version of the terms which were in place at the time at which you placed your order.
10.7 Nothing in these terms seeks to exclude or limit any rights available under applicable law which cannot be excluded or limited. This means that these terms will not change any rights which the law grants to you which that law does not allow Us to change or limit.
10.8 Any notice you send to us will be deemed delivered as follows, depending on how You send it:
10.8.1 on the day on which it is left if you deliver the notice by hand; or
10.8.2 on the day on which it was posted if you post the notice as shown on proof of postage; or
10.8.3 on the day on which it is sent correctly if by email;
10.9 A person who is not party to this contract shall have no right under the contracts (Rights of Third Parties) Act 1999 to enforce any term of it which means that only We and you have rights under it. This does not affect any right or remedy of any person which exists or is available otherwise than under that Act.
10.10 The Contract is the entire agreement and understanding between us in respect of its subject matter and will supersede and replace any prior agreements, understandings or arrangements whether written or verbal. We each acknowledge that in entering into the contract neither of us has relied on any representation or promise given by the other or implied from anything said or written other than as specifically set out in the contract or on the Website.